Meet the Hawaiian Properties Team
Jarrett Walters - President
Jarrett is President of Hawaiian Properties, bringing over two decades of leadership experience in operations, finance, and strategic development. Prior to joining Hawaiian Properties, he was President and CEO of Hawaiian Building Maintenance, where he spent more than 18 years in a range of executive roles including COO and Vice President of Operations. During his tenure, he led a workforce of over 650 employees across 300 locations spanning four islands.
Beyond his professional achievements, Jarrett is deeply committed to community service. He currently serves on the boards of the GIFT Foundation of Hawaii, Young Presidents’ Organization, Holy Nativity School, Hawaii Baptist Academy Alumni Advisory Board, and the Waikiki Improvement Association. He also contributes to the scholarship committee for Palama Settlement, having previously served two years as its board chair.
A graduate of Hawaii Baptist Academy, Jarrett earned his bachelor’s degree in politics from Princeton University.
Kevin Agena (B), CMCA®, AMS®, Executive Vice President
Kevin has more than 35 years in the industry and started his career with Hawaiian Properties more than 20 years ago as a property manager. In addition to overseeing a team of property managers and managing a handful of associations, he is currently one of Hawaiian Properties’ senior development specialists. He has collaborated with several real estate developers to successfully initiate the startup of their condominium projects including the most recent, 801 South Street. Kevin’s hobby is woodworking and can build anything from furniture to jewelry boxes, to clocks.
Cathy Mak - Chief Financial Officer
Cathy Mak joined Hawaiian Properties as Director of Finance, and was promoted to Chief Financial Officer, effective January 2022. She is responsible for developing and implementing comprehensive strategies that optimize financial and accounting processes and increase efficiency. She brings more than 25 years of extensive experience excelling in financial leadership roles, most recently, Vice President, Finance, at Aqua-Aston Hospitality.
Cathy thrives at leading large-scale system implementations to promote operational excellence. By blending her expertise in strategic planning, corporate finance, systems migrations, and project management, she effectively collaborates with senior teams to develop and execute action plans that advance the corporate vision. Resourcefulness, adaptability, and professional versatility enable her to quickly meet arising business needs in fast-paced and high-pressure environments.
Cathy graduated Summa Cum Laude from the Hawaii Pacific University with a Bachelor of Science Business Administration degree in Travel Industry Management. She then earned her Master of Business Administration (MBA) in Accounting with distinction and passed the Certified Public Accountant Examination. She is a board member at Sui Wah School Development Advisory Committee, which helps to promote the Chinese language and culture to the local residents in Hawaii. She is fluent in English, Cantonese and Mandarin.
Kanani Kaopua, PCAM®, Senior Vice President
Kanani, CMCA®, PCAM®, joined Hawaiian Properties, Ltd. as a Principal Account Executive for several large scale master planned communities with an extensive background in AOAO residential communities. She served as a Board/Developer liaison for residential, commercial, and resort developments across the island, and provided training and educational seminars for owners new to the association lifestyle. Public speaking and presentations highlighting Board responsibility, covenants enforcement, and creating a fiscally sound budget are among the many values she brings to Hawaiian Properties, Ltd. Kanani is an honors graduate in Business Management from the University of Phoenix. She volunteers her time as a Court Appointed Special Advocate (CASA) for the State Judiciary, and enjoys Insanity fitness and weight-training.
Bill Denison, Senior Vice President / Sr. Property Manager
Bill Denison was President of W. E. Denison Corporation before merging its operations with Hawaiian Properties in January 2023. Bill graduated from DePauw University in Greencastle, Indiana in 1968; started his property management career in 1970 and formed W. E. Denison Corporation in 1973. Bill’s experience includes extensive hotel and condominium hotel operations, condominium rentals, commercial building management and over fifty years of homeowner association management services. Several of the condominium associations Bill has managed include well-known restaurant operations as well as other commercial and mixed-use occupancies.
While working full-time in Honolulu, Bill spends his weekends with a growing family on the Big Island of Hawai’i.
Kathy Cooley, CMCA®, AMS®, PCAM®, Senior Vice President/Sr. Property Manager, Kona Branch
Kathy has worked in the community association management industry since 1999 and is knowledgeable in all areas of association and property management. She holds the Professional Community Association Manager (PCAM®), Association Management Specialist (AMS®), and Certified Manager of Community Associations (CMCA®) designations from the Community Associations Institute (CAI). In her most recent position, she oversaw a team of 15 staff and 68 associations.
Shaunagh Haiola, CMCA®, AMS®, Senior Community Portfolio Manager/ Vice President Property Management
Shaunagh is an industry veteran with over 20 years of experience. Due to her knowledge, dedication, organizational and customer service skills, she has been able to successfully manage several of the company’s most challenging and complex associations. Shaunagh has managed townhomes, single-family homes, high rise, and mixed-use condominiums and currently manages eight associations.
Benjamin Voss, RB-23527, Vice President / Sr. Property Manager Residential/Commercial Department
For the past 25 years, Ben Voss has built his brand and reputation by enhancing customer experience and satisfaction across industries—including Real Estate. Prior to extending this passion to Hawaiian Properties, Ben served as Vice President for one of the largest privately-owned rental property management companies, Oishi’s Property Management, on Oahu. He was a hands-on senior property manager, provided oversight to more than 1,600 units, and strived to deliver excellent property management services to all of the firm’s clients.
A creative thinker and native Californian, he has lived on the islands for more than 20 years, driving sales and marketing for fortune 500 companies.
When he’s not working, Ben enjoys spending time with family, mountain biking, hiking and any outdoor activity.
Kristi Hirota-Schmidt, CPM®, CMCA®, AMS®, Vice President of Business Development
Kristi is the Vice President of Business Development at Hawaiian Properties, Ltd., joining the company in January 2016 with a mission to lead and expand its marketing efforts. Since her arrival, the company has more than doubled the number of properties it manages, a testament to her dedication, commitment, and valuable contributions.
Prior to her role at Hawaiian Properties, Kristi garnered a decade of experience overseeing the sales and marketing division of one of Hawaii’s largest association management companies. As the VP of Marketing, she was in charge of the sales and marketing activities across Oahu, Maui, Kauai, Lanai, and the Big Island. Kristi also coordinated the company's advertising initiatives and community outreach efforts.
Recognized for her achievements, Kristi was selected as one of Hawaii's top young business leaders in the Pacific Business News "Forty Under 40 2009.” Currently, she serves as President of the Institute of Real Estate Management (IREM) - Hawaii Chapter and holds the esteemed position of Governing Councilor at IREM International.
Kristi’s commitment to community service is evident through her roles as Past President of the Rotary Club of West Honolulu and West Honolulu Rotary Club Foundation. She has volunteered as a Court Appointed Special Advocate (CASA) for abused and neglected children, served as a Grief Facilitator for Kids Hurt Too, and held leadership positions such as President of the West Oahu Economic Development Association (WOEDA), Vice President of Membership for Toastmasters International and Vice President of Fundraising for the Rotary Club of Metropolitan. Kristi holds a Bachelor of Education degree from the University of Hawaii.
Kristin Tani, Vice President/General Manager of Marina Hawaii Vacations
Kristin is the Vice President/General Manager of Marina Hawaii Vacations, having joined in January 2023 to lead the company’s growth and modernization. Since then, she has driven strategic initiatives to expand inventory, boost revenue, streamline operations, and enhance both guest services and owner engagement. Under her leadership, the company launched a new website, adopted advanced technology, completed 40 renovations and upgrades, and welcomed dozens of new owners. Before joining Marina Hawaii Vacations, Kristin held leadership roles with Hilton Grand Vacations, Hilton Hawaiian Village, Hyatt Hotels and the AOAO of Waikiki Banyan. With over 20 years of leadership experience directing large-scale operations at high-occupancy resorts, Kristin has contributed to the opening of four properties and managed major capital projects, including full DWV pipe replacement, multiple spall repair projects, and numerous resort renovations. She holds an Accredited Residential Manager (ARM) certification and a 30-hour OSHA certification for General Industry. Born and raised on Oahu, Kristin is a graduate of the University of Hawaii at Manoa with a degree in Travel Industry Management. She also serves as a Board Member for the Ilikai Marina AOAO. Outside of work, Kristin enjoys volunteering at her children’s school, supporting their sporting activities, and spending time at the beach with her family.